Wise County Behavioral Health’s new address is 295 Wharton Ln NE, Norton VA. New Phone Number: 276-260-9991

August, 2024

Honoring Tom Parker: A Pioneer in Community-Based Mental Health Services

Tom Parker was a trailblazer in developing nonprofit mental health and substance abuse services in Greene, Hawkins, and Hancock counties. In the late 1960s, he joined a small group of concerned citizens to form the Nolachuckey Holston Area Mental Health Center, becoming its first Executive Director. Under Parker’s leadership, the center expanded from its modest beginnings in Greeneville to establish a network of services across three counties, including outpatient psychiatric care, crisis intervention, and school-based programs like Project BASIC.

Parker’s passion and dedication were evident in his tireless work to secure funding and resources, ensuring no one was turned away due to inability to pay. He fostered collaboration with other mental health centers, leading to initiatives such as Rainbow Homes, which provided group homes and apartments for adults transitioning out of state psychiatric hospitals.

Beyond his work with Nolachuckey, Parker was a respected leader on regional and state levels. He served as Chair of the Region I Mental Health Planning Council and helped shape mental health funding priorities. He was also a founding member of the Laughlin Memorial Hospital Foundation Board.

When Medicaid managed care emerged in Tennessee, Parker played a key role in merging several regional centers to form Frontier Health, which now serves over 60,000 individuals annually. He ensured a smooth transition, protecting jobs and maintaining leadership roles for his staff.

Tom Parker retired in 1998 after a lifetime of service. Remembered for his compassion, dedication, and collaborative spirit, he was deeply respected by his peers and staff. Though known as a private person, Parker loved to talk about his rose garden, one of the most beautiful in Greeneville. He was a devoted family man, deeply proud of his wife, children, and grandchildren. His legacy continues to inspire and guide the work of Frontier Health today.

Bristol Behavioral Health Services Celebrates Grand Opening

This past August, Bristol Behavioral Health Services, formally known as Bristol Regional Counseling, celebrated the grand opening of its new location along Volunteer Parkway. This new facility is dedicated to providing the community with comprehensive mental and behavioral health care.

Bristol Behavioral Health Services offers services to support adults, children, and youth facing mental health challenges. These services include counseling, psychiatric care, school-based employment services, peer support, and addiction recovery programs. The new facility is designed to provide a welcoming and supportive environment for patients and their families.

“Frontier Health has proudly served this community since 1957, and this marks an exciting milestone in our journey. We are incredibly proud to bring our many different programs and services under one roof, creating a more holistic and streamlined environment for providing care. In the past, accessing multiple services often meant traveling to various locations, which could be both time-consuming and challenging. Now, with everything conveniently housed in this beautiful new facility, you only need to come to one easily accessible location to receive comprehensive care.” – Kristie Hammonds, President & CEO

The grand opening consisted of a ribbon-cutting ceremony by the Bristol Chamber of Commerce, state officials, and the Tennessee Department of Mental Health Services. After the ribbon cutting, people enjoyed refreshments and visited the new facility.

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New Project BASIC Coordinator

Please join us in congratulating Whitney Holt on her new role at Frontier Health as the Project B.A.S.I.C State Coordinator and Greene County School-Based Program Manager!

Whitney, who graduated with a Master’s in Social Work from ETSU in 2019 and recently earned her LCSW, brings a wealth of experience and dedication to her new position. Her passion for school-based mental health services is evident in everything she does. Whitney has been an exceptional school-based therapist in Greene County, and her leadership skills will make her an outstanding leader for the Project B.A.S.I.C team.

We look forward to seeing Whitney flourish in this new role and the positive impact she will have on our community!

2nd Annual HR on the Road

During the 2nd Annual HR on the Road, representatives of the Human Resources Department have been making weekly site visits starting in August and will continue to make stops through October. Ron England, Director of Human Resources, shared, “Our goal with HR on the Road is to help facilitate communication between our team members and the HR department. A lot of times, people are apprehensive when Human Resources shows up and we want to change that perception since our key goal is to support our staff”. 

“We had a lot of positive feedback when we had HR on the Road last year so we were excited to go out again this year” said Matt Griffith, Benefits Administrator. While the HR team is about half way through the scheduled stops, there are still several left to go:

  • September 19- Bristol Behavioral Health Services
  • September 26- Holston Counseling Center
  • October 3- Scott County Behavioral Health
  • October 8- Turning Point

If you have an HR related question and work at a location the HR was unable to stop at or you were unavailable to talk when HR was there, you can get in touch with a member of HR by calling the Corporate Office at 423-467-3600 or emailing hrstaff@frontierhealth.org.

Frontier Health Attends The First Annual School Based Behavioral Health Liaisons Conference

In the heart of Tennessee, Nashville, the first annual School Based Behavioral Health Liaisons (S.B.B.H.L.) Summit took place! Over 250 liaisons from all across Tennessee gather together for a two-day event full of networking and fabulous speakers! A group of Frontier Health liaisons and supervisors across Region 1 made the journey together, each bringing unique perspectives and experiences. This year’s Summit was titled Uniting Forces- Bridging Gaps to Build Futures! Each day presented itself with keynote speakers, panels, and networking opportunities to connect with liaisons across Tennessee. After opening remarks from Assistant Commissioner Beth Goodner, a panel of six individuals, including our very own Kaylee Murphy, took the stage! This panel spoke on the art of collaboration, engagement, and integration of the S.B.B.H.L. program. Day one also included speakers from the Jason Foundation, Coordinated School Health, D.A.R.E., and the Office of Crisis Services and Suicide Prevention and Safety Net. After an eventful day, staff gathered together over a variety of Nashville’s wonderful restaurants! 

Day two brought another panelist of guests who took on new, engaging questions regarding the S.B.B.H.L. program. Speakers for day two included individuals from the Tennessee Office of Homeland Security, University of Tennessee M.T.S.S., Principals from Willamson County schools, and the Office of Prevention and Early Intervention Services. Deputy Assistant Commissioner Keri Virgo gave closing remarks that ended this year’s S.B.B.H.L. Summit.

Now back in their respective schools, our therapists felt rejuvenated and more connected with the Frontier Health team, equipped with new knowledge and strategies, and ready to begin another school year with confidence! We look forward to another S.B.B.H.L. Summit in the future! 

Frontier Health Heads to the Appalachian Fair

Frontier Health proudly participated in the Appalachian Fair in Gray, TN, from August 19 to 23. Our team operated a booth dedicated to sharing crucial information and resources on mental health. Engaging with the local community allowed us to raise awareness about the importance of mental wellness, offer support, and answer questions.

Connecting with individuals and families was a rewarding experience, providing them with tools and knowledge to support their mental health journey. We look forward to continuing our outreach efforts and making a positive difference in the communities we serve.

Resource Fair

Here’s a glimpse from the recent Resource Fair at Sullivan Heights Middle School, held during their homecoming game! Local organizations set up outside the football stadium, tailgate-style, to share information about their services available for children in our community.

As part of the event, Jill White had the opportunity to represent Frontier Health at the school, where she provided alcohol and drug prevention groups to students. It was a wonderful occasion to engage with the community, connect with families, and spread awareness about the resources available to support our youth!

Frontier Health Case Managers Participate in Motivational Interviewing Training

On August 28, 130 Frontier Health Case Managers across our system participated in a live, in-person training on Motivational Interviewing (MI). This collaborative and empowering approach is designed to support clients in making meaningful behavior changes. Unlike traditional advice-giving methods, MI focuses on resolving ambivalence and has proven more effective.

As an evidence-based treatment with over 2,200 clinical trials supporting its efficacy, MI offers a range of applications—from facilitating behavior change and engaging clients in services to “rolling with resistance,” crisis intervention, and managing brief encounters. The training emphasized client-centered communication skills and directive strategies to work collaboratively with clients, helping them progress toward their goals.

This training was a valuable opportunity for our Case Managers to enhance their skills and better serve our clients through the MI approach!

August Festivities at Johnson City Victory Center (JCVC) Boost Team Morale!

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JCVC hosted a series of fun-filled events in August to continue building team morale and camaraderie. The month kicked off with a Baked Potato and Salad Bar, a hit among employees! Many team members participated, enjoying a delicious buffet-style lunch together.

To celebrate the start of the school year, employees brought in their grade school photos for a fun “Guess Who” game. The ballot challenge sparked laughter and friendly conversations, with many remarking how little some faces have changed over the years.

The festivities continued with a “Dress Like a Nerd or Pirate Day,” where a few adventurous employees dressed up for the occasion. Their creative outfits brought joy and laughter to the entire team, showing how a little extra effort can go a long way in making the workplace fun!

These events brought smiles and strengthened connections among the team, making August a memorable month at JCVC!

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Not Feeling So Great?

As children are back in school and flu season around the corner, lots of staff are asking about our return to work policy, specifically about COVID.

Specific COVID-19 restrictions that have been in place for the safety of our staff and clients are no longer required. This decision follows the latest public health guidance and reflects the ongoing decline in COVID-19 cases in our region.

While these specific restrictions have been lifted, we ask everyone to continue adhering to general standard precautions. This includes practicing good hand hygiene, staying home if you are feeling unwell, and respecting others’ comfort levels regarding social distancing and mask-wearing. At the recommendation of the EOC Committee, the below informational posting will be placed in our location restrooms.

Thank you for your cooperation and if you have any questions or concerns, please reach out to your supervisor or the HR department.

Stay safe and well!

Work Aniversaries

15 Years

Jeremy Page

10 Years

Kori Miller

5 Years

Melissa Adams
Madelaine Schumacher
Dawn Kupisch
Lori Klinger
Melinda Murray
Melissa Phipps

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